Find the bottleneck that sounds like your week. Each one below shows what it looks like, how I work it, and the tools that go with it. When you are ready, we talk it through on a call.
Your programs grew faster than your systems. Every new site reinvents the wheel, quality drifts as you add locations, and you are the bottleneck for every decision. Growth starts to feel like a risk instead of a win.
I build the replication model, the site launch playbook, and the SOPs and KPIs that let a new location open the same way every time and run without you standing over it. I scaled a single pilot to 300 active sites across 13 counties. I build the version of that your team can actually run.
CACFP, SFSP, federal reviews. The rules live in one person's head, the documentation is scattered, and your partner agencies are all a little different. You find out about a gap when the monitor does, not before.
I build the compliance systems, the documentation, and the monitoring calendar, then train your network so the standard is the same everywhere. I hold a 100% audit record on federal programs and have audited and supported more than 500 partner nonprofits. You stop bracing for the review and start passing it clean.
One person is a single point of failure. There is no real onboarding, burnout is climbing, and every time someone walks out the door the system walks out with them. You need more output without more headcount.
I map the work to a capacity matrix, build cross training and onboarding so no one is a single point of failure, and put AI to work on the repeatable tasks so a lean team gets its time back for the work that matters. The goal is a structure that holds when people move on.
Board reports come together at the last minute and look different every time. There are no clear numbers the board can track, the ED carries all of it, and governance starts to feel like theater instead of oversight.
I build the board reporting template, the dashboard, and the reporting cadence, then connect them to the operational numbers underneath. The board gets a clear, consistent view they can govern from, and the ED stops carrying it all alone.
There is no continuity plan, emergency operations get improvised on the worst day, and no one is sure who is in command. When the storm hits or the funding shifts, you either operate or you stall. Readiness is built long before the day you need it.
I build the disaster response operations, the continuity plan, and the command structure, then pressure test them with a readiness scorecard. I directed emergency food operations for more than 2,000 families per event during COVID with zero compliance failures. I build that level of readiness into your organization before the next event.
Every engagement is month to month with no long term contract, or a fixed scope one time option. Not sure which fits? That is what the call is for.
For organizations starting operational modernization. Build the foundation before scaling.
Fractional COO leadership embedded directly into your operations, systems, and department workflows.
Rapid operational stabilization for organizations under compliance risk, staffing disruption, or operational breakdown.
That is what the call is for. Thirty minutes, we find the bottleneck together. No pitch, no pressure.
Book a Call30 minutes · No obligation · Houston and remote engagements welcome
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