FAQ

Questions, answered.

What a fractional COO does, how engagements work, and the operational questions nonprofit leaders ask most. Still stuck? Book a call.

Fractional COO basics Engagements and pricing Compliance and operations About Brad Tools and resources

Fractional COO basics

What is a fractional COO?
A fractional COO is a part time operations executive who runs your systems, compliance, and team workflows without a full time salary. You get senior operational leadership for a fraction of the cost and commitment.
How does a fractional COO help a nonprofit?
They build the systems behind the mission: documented processes, compliance safeguards, clear staff ownership, and reporting leadership can act on. The result is an organization that runs without depending on any one person.
How is this different from a management consultant?
A consultant studies the problem and hands you a report. A fractional COO stays and does the work, embedded in your operations until the systems hold on their own.
When does a nonprofit need a fractional COO instead of a full time hire?
When the operational load has outgrown the team but the budget does not yet support a full time executive. It is common in the 1 million to 10 million dollar range, where growth has outpaced infrastructure.
What size nonprofit do you work with?
Food security and human services organizations roughly in the 1 million to 10 million dollar budget range. That is where the operational strain is sharpest and where focused leadership moves the needle fastest.

Engagements and pricing

What does it cost to work with you?
Three tiers. Essentials at 3,000 dollars a month, Embedded COO at 5,500 dollars a month, and Organizational Rescue at 8,500 dollars a month. Each also has a one time option.
Are engagements month to month?
Yes. Every tier is month to month with no long term contract, or a fixed scope one time engagement if that fits better.
How do we get started?
With a free 30 minute discovery call. We find the real bottleneck first, then decide whether and how to work together.
Do you work remotely or only in Houston?
Both. I am based in Houston and take engagements remote across the country or in person.
How quickly can you start?
Most engagements begin within a week or two of the discovery call. Organizational Rescue work, by nature, can start faster.

Compliance and operations

What is CACFP compliance and why does it matter?
CACFP is the Child and Adult Care Food Program, a federal reimbursement program with strict documentation rules. Weak records are the most common cause of findings and clawbacks, which is why the paperwork system matters as much as the meals.
How do you prepare a nonprofit for a federal audit?
By building the documentation posture before the review: clean records, a compliance calendar, and a defensible paper trail for every claim. The goal is that an audit finds a system already in order, not a scramble.
How do you scale a nonprofit program without breaking it?
Document what works before you replicate it. Most programs break in expansion because the founding knowledge lived in one person's head, so we capture it as repeatable process first.
What does disaster response readiness involve?
A defined command structure, distribution plans, and partner relationships built before the emergency. Your response is only as strong as the systems and relationships you set up in advance.
How do you reduce staff turnover in a nonprofit?
Turnover is usually structural, not personal. Clear roles, documented processes, and realistic capacity remove the chaos that drives good people out.

About Brad

Who is Brad Wendling?
A nonprofit operations leader with 25 years of experience in food security and human services, including 14 years at the North Texas Food Bank. He now works as a fractional COO from Houston.
What is your background in federal programs?
Direct experience managing CACFP and SFSP compliance, food bank operations, and large scale disaster response across multiple major events. The systems I build come from running them, not reading about them.

Tools and resources

Are the free tools really free?
Yes. The tools on the Resources page download with no email wall and no payment. Use them today.
What is the difference between the free tools and the paid toolkits?
The free tools are single purpose templates and checklists. The paid toolkits are complete operational systems for a specific program area, like CACFP or disaster response, built to run end to end.
What is Run The Mission?
My newsletter and podcast on nonprofit operations. New writing every week and new episodes weekly, all free, covering the same growth, compliance, capacity, and governance problems I solve in engagements.

Still have a question?

The fastest answer is a conversation. Thirty minutes, no pitch, and you leave with a clear read on your biggest operational gap.

Book a Call

30 minutes · No obligation · Houston and remote engagements welcome

HomeHow I HelpResourcesInsightsAboutBook Call