Fractional COO  ·  Human Services and Food Security

Your programs outgrew your systems.

I build the operational backbone that lets nonprofits scale with confidence. Senior operations leadership, part time, without the six figure overhead.

Grow the mission. Protect the organization. Give the leader room to lead.

Bradley Wendling at Our Community Pantry, a North Texas Food Bank program

Your mission deserves operations that can carry it. I build the systems, scale the programs, and put the infrastructure in place so your team can stop surviving and start leading.

The method

Defensible Scalable Durable

Defensible

Protect the funding. Build compliance that holds when a reviewer walks in unannounced.

Scalable

Build systems that let programs grow without breaking the people running them.

Durable

Build ownership and leadership capacity so the organization does not depend on one person.

What you get

Three results. Everything else is the work underneath them.

Growth, compliance, staff capacity, governance, and crisis readiness are all real problems. They are not the point. The point is what fixing them gives you.

01

Grow the Mission

Programs can expand without operational chaos.

The replication model, the launch playbook, the SOPs, and the reporting a lean team can run without you in the room. What worked at three sites keeps working at fifteen.

The work underneath Growth and scaling · SOPs · capacity planning · reporting · program infrastructure
See how this gets built →
02

Protect the Organization

Funding, compliance, reputation, and resilience are not left to chance.

CACFP, SFSP, and federal review readiness built into how the work runs, not bolted on after the finding letter arrives. Board reporting your directors can actually read.

The work underneath Compliance · audits · governance · risk management · crisis readiness
See how this gets built →
03

Give the Leader Room to Lead

The Executive Director does not have to be the person holding every operational detail together.

Ownership assigned by name. Decisions made at the level they belong. Knowledge written down instead of living in one head. You get your calendar back for the work only you can do.

The work underneath Staff capacity · accountability · ownership · management systems · delegation
See how this gets built →
Before you file this away

What it costs to leave this alone.

Every leader I talk to already knows something is off. The question nobody asks out loud is what another year of it costs. These are not hypotheticals. They are the four ways I have watched it land.

  1. The funding

    A federal finding does not stop at a correction letter. It can claw back reimbursement you have already spent, put you on a corrective action plan, and follow you into the next review cycle. The money is gone before the appeal is written.

  2. The calendar

    The site you meant to open in March opens in September, or not at all. Every month it sits is a month of families your program did not reach and a grant report you have to explain to the funder who paid for it.

  3. The people

    Your best program director leaves. What she knew was never written down, so the next hire spends six months rebuilding what already existed. Your board hears about it as a hiring problem. It was a systems problem.

  4. The leader

    You spend another year as the operations manager of your own organization. Strategy, funder relationships, board development, succession. All of it waits, and none of it waits quietly.

If your nonprofit stops when you take a vacation, you do not have a system. You have a dependency.

None of it shows up as a line item. All of it shows up in the year.

Book a Call Or start with the Operations Audit →

Twenty five years of building the backbone, not diagramming it.

The numbers below come from building and running real programs at organizations like North Texas Food Bank, San Antonio Food Bank, and Crossroads Community Services.

25+
Years of nonprofit operations leadership
300+
Program sites built and scaled across Texas
52M+
Pounds of food distributed at system peak
100%
Audit compliance record on federal programs
500+
Partner nonprofits audited and supported

Wendling Nonprofit Consulting provides fractional COO services to human services and food security nonprofits with budgets between $1M and $10M. Founder Bradley Wendling is a nonprofit operations leader with 25 years of experience in food security, federal compliance, and disaster response. The work is built on human services and food security operations, and the same systems hold in any nonprofit carrying programs at that size. Engagements start at $3,000 per month. Based in Houston, Texas, serving organizations nationwide.

What this looks like in the field.

Two engagements, two different problems, one approach: build the backbone, then let the results follow.

Growth and Scaling
ProblemA children's nutrition program stuck at a single pilot site, with demand far outpacing what one location could serve.
ActionBuilt the replication model, the site launch playbook, and the operational SOPs a lean team could run without me in the room.
ResultScaled to 300 active distribution sites across 13 counties.
Compliance and Crisis
ProblemFederal nutrition programs under audit pressure, then a pandemic that forced emergency operations overnight.
ActionBuilt the compliance systems, trained the network, and stood up emergency distribution under live conditions.
ResultServed 2,000+ families per event during COVID with zero compliance failures.
A fixed scope place to start

Two weeks from now, you could know exactly what is breaking.

The Operations Audit is a fixed price, two week review of your growth systems, your federal compliance, your staff capacity, your board reporting, and your crisis readiness. You end up with every risk you carry written down, rated by severity, and sequenced into a 90 day fix plan with a name on every line. No retainer required. Run the plan yourself if you want to.

$1,850
One time. Two weeks.
Under six hours of your team's time.
$925 credited toward month one if you bring me on after.
See the Audit Or book a call first →
Days 1 to 6

Intake and interviews. Your documents, and thirty minutes each with up to five of the people who run the work.

Days 7 to 13

Findings and sequencing. Every risk rated by severity and by the cost of doing nothing, then put in the order it should be fixed.

Day 14

Handoff. Sixty minutes to walk the findings and the plan. Board chair welcome. Then the documents are yours.

Resources

The systems, distilled into tools
you can use today.

Twenty five years of operational lessons, built into repeatable frameworks. Start free, and add the deeper toolkits when you are ready to go further.

01

Operations and Growth

The SOP Starter and the Program Scaling Checklist. Build the backbone that lets your programs grow without breaking.

Free Frameworks
02

Compliance and Governance

The Compliance Risk Radar and the Board Reporting Template. See the gaps before an auditor or a board member does.

Free Frameworks
03

Capacity and Leadership

The Staff Capacity Matrix, the New ED Survival Guide, and the Role Design Builder. Build a team and a structure that hold when people move on.

Free Frameworks

Need to solve a specific problem now? The premium toolkits go deeper: CACFP Compliance, Disaster Response, Grant Readiness, and AI Integration, ready to put to work the same day.

Browse Resources →

Ready to build operations that run without you?

Thirty minutes. We find what is breaking and what to do about it. No pitch, no pressure, just an honest conversation.

Book a Call

30 minutes · No obligation · Houston and remote engagements welcome

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